Many Canadians were not able to travel for the past few seasons. In many cases for returning clients, Medipac has maintained your discounts.
The Medipac policy provides coverage for COVID-19 related illness that may occur while you are travelling. For even more coverage, we recommend you add MedipacMAX to your policy. Terms and Conditions Apply.
Medipac strives to provide customer experience that is both easy and professional. Our call center lines are staffed with dedicated customer service representatives who can help you better understand the Medipac Plan, help you to enrol in the plan and or make changes to your existing policy.
Remember: if you have a change in health prior to your Effective Date of Insurance – CALL US.
Holiday Hours:
Friday, December 22 - 9:00 a.m. to 4:00 p.m.
Saturday, December 23 - 9:00 a.m. to 2:00 p.m.
Sunday, December 24 - Closed
Monday, December 25 - Closed
Tuesday, December 26 - Closed
Wednesday, December 27 - 9:00 a.m. to 7:00 p.m.
Thursday, December 28 - 9:00 a.m. to 7:00 p.m.
Friday, December 29 - 9:00 a.m. to 4:00 p.m.
Saturday, December 30 - 9:00 a.m. to 2:00 p.m.
Sunday, December 31 - Closed
Monday, January 1 - Closed
Regular business hours resume on January 2, 2024
Monday to Friday : 9:00 a.m. – 7:00 p.m.
Saturday : 9:00 a.m. – 5:00 p.m.
Holiday Hours per Call Centre Hours
Regular business hours resume on January 2, 2024
Monday to Friday : 9:00 a.m. – 5:00 p.m.
Saturday : 9:00 a.m. – 5:00 p.m.
Toll Free : | 1-888-633-4722 |
Local Number : | 416-633-4722 |
Fax : | 416-441-7030 |
Email : | admin@medipac.com |
Address and Medipac Walk-In Centre : |
Medipac Travel Insurance 180 Lesmill Rd. Toronto, Ontario M3B 2T5 |
For Emergency Medical Assistance Only - Available 24 hours:
Toll Free from the U.S.A. and Canada : |
1-800-813-9374 |
Local : | 416-441-6337 |
Fax : | 416-441-7059 |
E-mail : | assist@medipac.com |
Toll Free : | 1-888-311-4761 |
Local Number : | 416-441-7073 |
Fax : | 416-441-7059 |
E-mail : | claims@medipac.com |
Address : |
Medipac Claims Department 180 Lesmill Rd. Toronto, Ontario M3B 2T5 |
*Please note that changes and extensions to existing policies cannot be accepted via e-mail.