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    Do not rely on your provincial health plan to cover costs if you get sick or are injured while abroad.

    Global Affairs Canada

    Arrange for private health insurance…as your provincial or territorial health insurance may not cover you.

    Health Canada

    For complete protection, additional [travel] medical insurance should be purchased from a private insurance company even if you only plan to leave the country for a day.

    B.C. Ministry of Health Services

    …you are encouraged to obtain additional [travel] health insurance before traveling.

    Manitoba Health

    …out-of-country travelers are strongly advised to obtain additional [travel medical] insurance from private insurers…

    New Brunswick Department of Health

    It is recommended that residents traveling outside this country ensure that they have adequate private [travel] health insurance to supplement their provincial health plan.

    N.L. Department of Health and Community Services

    It is strongly recommended that any resident traveling out of province purchase a Travel Health [Insurance] Plan

    Nova Scotia Department of Health

    …it is strongly recommended that you purchase travel [health] insurance when you travel outside of the province or country.

    Ontario Ministry of Health and Long-Term Care

    Coverage for out-of-country health care services is limited; you should purchase supplementary [travel health] insurance.

    Ministry of Health and Long-Term Care

    PEI residents visiting other countries are advised to obtain private [travel] medical insurance

    P.E.I. Department of Health

    If you are planning to leave the country…make sure you have additional [travel] health insurance.

    Saskatchewan Ministry of Health

    When spending time outside Québec, it’s a good idea to take out private insurance before leaving.

    Régie de l’assurance maladie du Québec


    Medipac strives to provide customer experience that is both easy and professional. Our call center lines are staffed with dedicated customer service representatives who can help you better understand the Medipac Plan, help you to enrol in the plan and or make changes to your existing policy.

    Remember: if you have a change in health prior to your Effective Date of Insurance – CALL US.

    Call Centre Hours (EST)

    Monday to Friday : 9:00 a.m. – 7:00 p.m.
    Saturday : 9:00 a.m. – 5:00 p.m.

    Walk-in Centre Hours (EST)

    Walk-in Centre is temporarily closed.
    We apologise for any inconvenience.



    Toll Free : 1-888-633-4722
    Local Number : 416-633-4722
    Fax : 416-441-7030
    Email : admin@medipac.com
    Address and Medipac
    Walk-In Centre :
    Medipac Travel Insurance
    180 Lesmill Rd.
    Toronto, Ontario M3B 2T5

    Emergency Assistance

    For Emergency Medical Assistance Only - Available 24 hours:

    Toll Free from
    the U.S.A.
    and Canada :
    Local : 416-441-6337
    Fax : 416-441-7059
    E-mail : assist@medipac.com


    Toll Free : 1-888-311-4761
    Local Number : 416-441-7073
    Fax : 416-441-7059
    E-mail : claims@medipac.com
    Address : Medipac Claims Department
    180 Lesmill Rd.
    Toronto, Ontario M3B 2T5

    *Please note that changes and extensions to existing policies cannot be accepted via e-mail.