What should I have ready when completing my application?

Having the following information ready for when you complete your application will make for an easier process:

  • Your dates of travel or, if uncertain, tentative dates (remember you can always modify your travel dates when you know your departure date is confirmed, but a policy cannot be issued without travel dates).
  • Your doctor and specialist’s name and phone number.
  • The name and phone number of someone you wish to use as your emergency contact; this person should not be travelling with you.
  • Discount authorization code, as found in your personalized letter (if you are unable to locate your code call customer service at the number provided below).
  • Your credit card number
  • If you have other insurance and want to top-up (combine) your coverage with Medipac, or you have a Medipac Annual Add-on and want to purchase more coverage, you should have the name of your plan, the insurance company and policy number available to enter on your application. For a more detailed understanding of how to combine coverages review the “I have other insurance coverage” question.
  • Your travel address/destination.

Whether purchasing online or by mail, we encourage you to familiarize yourself with the policy and application in advance. If you find yourself with questions regarding your health, you should review the question and how you should respond with your doctor to ensure accurate completion of the application; if you have questions, call 1-800-633-4722 or 416-441-7070. Our representatives are here to help.