Medipac strives to provide customer experience that is both easy and professional. Our call center lines are staffed with dedicated customer service representatives who can help you better understand the Medipac Plan, help you to enrol in the plan and or make changes to your existing policy.
Remember: if you have a change in health prior to your Effective Date of Insurance – CALL US.
Monday to Friday : 9:00 a.m. – 7:00 p.m.
Saturday : 9:00 a.m. – 5:00 p.m.
Walk-in Centre is temporarily closed.
We apologise for any inconvenience.
| Toll Free : | 1-888-633-4722 |
| Local Number : | 416-633-4722 |
| Fax : | 416-441-7030 |
| Email : | admin@medipac.com |
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Address and Medipac Walk-In Centre : |
Medipac Travel Insurance 180 Lesmill Rd. Toronto, Ontario M3B 2T5 |
For Emergency Medical Assistance Only - Available 24 hours:
|
Toll Free from the U.S.A. and Canada : |
1-800-813-9374 |
| Local : | 416-441-6337 |
| Fax : | 416-441-7059 |
| E-mail : | assist@medipac.com |
| Toll Free : | 1-888-311-4761 |
| Local Number : | 416-441-7073 |
| Fax : | 416-441-7059 |
| E-mail : | claims@medipac.com |
| Address : |
Medipac Claims Department 180 Lesmill Rd. Toronto, Ontario M3B 2T5 |
*Please note that changes and extensions to existing policies cannot be accepted via e-mail.
