Medipac Plan


    Coverage up to $2,000,000 USD including:

    • Hospital and Emergency Room Expenses.
    • Doctor’s, Physician’s, Chiropractor’s and other Practitioner’s Care.
    • Air Ambulance, Ground Ambulance and Paramedic Fees.
    • Emergency Prescription Drug Coverage.
    • Return of Your Vehicle (including your trailer or motor home).
    • Coverage for COVID-19.
    • Return of Your Spouse and/or Dependent Children to Canada.
    • Return to Destination Benefit.

    MedipacMAX Option – Recommended

    • Maximum benefit $5 million USD – including COVID-19.

    Medipac Assist

    • 24-hour, toll-free advice from our experienced medical professionals.
    • Caring assistance throughout any medical emergency.
    • Hospital, clinic and physician referral.

    Individualized Underwritten Insurance

    •  For individuals not eligible for Medipac’s regular travel insurance plan.
    •  To cover pre-existing conditions that do not meet our stability requirements.

** Travel medical insurance, by its very nature, contains exclusions, conditions and other clauses that may limit your coverage; it is important that you READ and UNDERSTAND your policy before you travel.

Travel Insurance Options

Travel Insurance tips

How to Save on Travel Insurance

  • NEW to Medipac? You can save up to 5% more!

    As a NEW Medipac client, you may be eligible for Medipac’s Claim-Free Advantage Discount.

    If you have not been hospitalized, and/or have not made a travel medical insurance claim for the past three consecutive years, then you may be entitled to savings under this unique program.

    Your discount will be based on the number of consecutive years in which you have not made a claim (with a minimum of three years), receiving 1% for each year for which you qualify, to a maximum of 5%. You must provide Medipac with a written statement confirming the number of years you have not been hospitalized and have remained claim-free.

  • Loyalty Credit – Save up to 10%

    Medipac is continually working to save money for our clients. As one of our loyal Medipac clients, you can save up to 10% off your travel insurance.

    You will receive a 1% premium credit for each consecutive year in which you purchase Medipac, up to ten years for a total credit of 10%.

    Note: If you were unable to travel due to personal reasons in any particular year, please advise us in writing. Medipac may still allow a Loyalty Credit.

  • Claim-Free Discount – Save up to 10%

    Each year, thousands of Medipac clients qualify for substantial savings under our Claim-Free Discount program – saving hundreds, if not thousands of dollars! Our Claim-Free Discount recognizes up to 10 years of claim-free travelling.

    Medipac clients who have been Claim-Free for each additional and consecutive claim-free year, the discount increases by 1%, to a maximum of 10%.

    Note: A claim less than your deductible is not considered a claim for discount purposes.

    Protect your discount with MedipacMAX.

  • Provincial Discounts

    Save an additional 5% if you live in PEI, Nunavut, the Northwest Territories and the Yukon.

  • Deductible Options

    Medipac offers deductibles from $0 to $10,000 USD, with substantial savings!

  • Annual Plans

    Save time and money with Medipac's 23- and 33-Day Annual Plans or add an optional Annual Add-on to your main trip policy.

  • *NOTE: Discounts do not apply to Annual Add-on Rates, MedipacMAX and/or MedipacPLUS..

    How to save


    Medipac strives to provide customer experience that is both easy and professional. Our call center lines are staffed with dedicated customer service representatives who can help you better understand the Medipac Plan, help you to enrol in the plan and or make changes to your existing policy.

    Remember: if you have a change in health prior to your Effective Date of Insurance – CALL US.

    Call Centre Hours (EST)

    Holiday Hours:
    Friday, December 22 - 9:00 a.m. to 4:00 p.m.
    Saturday, December 23 - 9:00 a.m. to 2:00 p.m.
    Sunday, December 24 - Closed
    Monday, December 25 - Closed
    Tuesday, December 26 - Closed
    Wednesday, December 27 - 9:00 a.m. to 7:00 p.m.
    Thursday, December 28 - 9:00 a.m. to 7:00 p.m.
    Friday, December 29 - 9:00 a.m. to 4:00 p.m.
    Saturday, December 30 - 9:00 a.m. to 2:00 p.m.
    Sunday, December 31 - Closed
    Monday, January 1 - Closed

    Regular business hours resume on January 2, 2024
    Monday to Friday : 9:00 a.m. – 7:00 p.m.
    Saturday : 9:00 a.m. – 5:00 p.m..

    Walk-in Centre Hours (EST)

    Holiday Hours per Call Centre Hours

    Regular business hours resume on January 2, 2024

    Monday to Friday : 9:00 a.m. – 5:00 p.m.
    Saturday : 9:00 a.m. – 5:00 p.m.



    Toll Free : 1-888-633-4722
    Local Number : 416-633-4722
    Fax : 416-441-7030
    Email :
    Address and Medipac
    Walk-In Centre :
    Medipac Travel Insurance
    180 Lesmill Rd.
    Toronto, Ontario M3B 2T5

    Emergency Assistance

    For Emergency Medical Assistance Only - Available 24 hours:

    Toll Free from
    the U.S.A.
    and Canada :
    Local : 416-441-6337
    Fax : 416-441-7059
    E-mail :


    Toll Free : 1-888-311-4761
    Local Number : 416-441-7073
    Fax : 416-441-7059
    E-mail :
    Address : Medipac Claims Department
    180 Lesmill Rd.
    Toronto, Ontario M3B 2T5

    *Please note that changes and extensions to existing policies cannot be accepted via e-mail.