MEDIPAC TRAVEL INSURANCE

Travel Medical Insurance

Travel Insurance Tips

A dangerous practice is to refuse treatment or not change a drug despite your doctor’s recommendation, because you think it may affect the cost of your travel insurance.

This does not work. If a doctor recommends a change in drugs, and you do not accept that change, the insurance company will treat this as an unstable pre-existing condition. A claim will not be paid for that condition. Please, just do what your doctor recommends and do not sacrifice your health for insurance reasons. Medipac can often provide full coverage if you contact us and explain your situation.

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CONTACT US

Medipac strives to provide customer experience that is both easy and professional. Our call center lines are staffed with dedicated customer service representatives who can recommend the best travel insurance packages for your needs. The Medipac Walk-in Center is open to clients wishing a more personal, face to face experience.

Call Centre Hours of Operation

(in Eastern Standard Time)

Monday to Friday : 8:00 a.m. – 8:00 p.m.
Saturday and Sunday: 9:00 a.m. – 5:00 p.m.

Walk-in Centre Hours of Operation

Monday to Friday: 8:00 a.m. – 8:00 p.m.
Saturday and Sunday: 9:00 a.m. – 5:00 p.m.

PHONE NUMBERS

For Enrolment and Administration

Toll Free: 1-888-633-4722
Local Number: 416-633-4722

Fax: 416-441-7030

For Emergency Assistance Only - Available 24 hours:

Toll Free Medipac Assist from the U.S.A. and Canada: 1-800-813-9374
Local or collect from other locations: 416-441-6337

For Claims Assistance

Toll Free: 1-888-311-4761
Local Number: 416-441-7073

E-MAIL

E-mail Address: admin@medipac.com

Please Note: NEW applications and or changes to existing policies cannot be accepted via e-mail.


LOCATION

Medipac Walk-In Center and head office
180 Lesmill Rd.
Toronto, Ontario, M3B 2T5
Highway 401, Leslie Street exit



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