When can I expect a claim under my policy to be settled?

Before a claim can be settled, certain requirements need to be fulfilled. This includes, but is not limited to, the receipt of your fully completed, signed and witnessed claim form and any provincial forms; payment of your deductible (if applicable); and proof of departure if claiming under the Annual Add-on. In addition, Medipac Assist will need to obtain medical records and official billing from medical and other providers. Upon receipt of all required documentation, we will begin processing your claim.