Customer Focus
Travel Insurance Tips
Many travel insurance policies have different deductible choices. Deductibles are a good way to reduce your costs. However, only choose a deductible that you can afford.
Medipac offers deductibles from $0 - $10,000 USD, with substantial savings! But always choose a deductible you can afford.
CUSTOMER FOCUS
At Medipac we strive to ensure the customer experience is both easy and professional. Our call centre lines are staffed with customer service representatives dedicated to the Medipac Travel Insurance Plan, ensuring knowledgeable and efficient service. In addition, the Medipac Walk-in Centre is open for clients wishing a more personal, face to face experience. During busy seasons, both are open extended hours for your convenience.
In the event of an emergency, our assistance lines are open 24 hours a day, seven days a week. Should you require the services of Medipac Assist, you will speak directly and immediately to a highly trained medical professional who will help you through any medical emergency while travelling. Our doctors and nurses will ensure necessary steps are taken for our clients to receive quality and expeditious health care services, and remain in constant contact until the emergency has been resolved.
Early Bird Travel Insurance
Since many of our clients make their travel plans early, every year we help reduce travel insurance costs by offering a special Early Bird discount. Medipac Early Bird Travel Insurance Plan delivers the current year's policy and discounts at special Early Bird rates!
- If rates go up during the main travel season, purchasers of the Early Bird plan are protected at their locked in rate.
- And, if rates go down – which we always fight for – we'll send you a cheque for the difference!
That's Medipac's Double Guarantee.
Also, with our Early Bird Plan, clients can enrol in our interest-free, 4-instalment payment plan which helps to spread the cost of your travel insurance over 3-4 months. The Medipac Early Bird Travel Insurance Plan is normally available from July 1to early August each year.
We're more than just travel insurance... »
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